Just got a email, they have the new discs. Just need a picture of receipt and address and they will send the new discs out, Yay!!!

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Deltics
I sent this message to the Eagle Rock Entertainment Facebook page this morning:

Hello, I have just received my copy of The Rolling Stones' "From The Vault: Live At The Tokyo Dome" CD-DVD set (EAGDV 501) and there seems to be a "glaring anomaly" on the CDs in as much as the stereo channels have been reversed. Are you aware of this error and, if so, do you have any plans to rectify it?

This is the message I received two hours later:

Thanks for your message. We are aware of the issue and have just received replacement discs. If you could please send either a photo or scan of your receipt and your address we can send you a new disc.

We are sorry for this error and we wish you all the best

The Eagle Team.
[www.facebook.com]

Thanks, I just sent them my info, hopefully this is resolved now.

Woody is abysmal during this. Keith is on fire.

Ronnie was out of his head on drugs and alcohol on this one (and a few other tours to come.)

Thank God he is playing great, again.

Jeroen

It's a great release! The whole rhythm section really is on fire. It's a very professional performance by everyone one stage, though. I've noticed several times that Keith approached Jagger in order to interact on stage, but Mick always ignored him, except during Midnight Rambler.

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Wild Slivovitz
It's a great release! The whole rhythm section really is on fire. It's a very professional performance by everyone one stage, though. I've noticed several times that Keith approached Jagger in order to interact on stage, but Mick always ignored him, except during Midnight Rambler.

similar to the early dates on the 50 & Counting tour...

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Edited 5 time(s). Last edit at 2015-11-25 16:37 by midnrambler.

This is the reply back on Facebook from Thursday after sending them my receipt and address:

"Thanks for your message. That has been sorted.

All the best
The Eagle Team"

Not real sure exactly what that means...I asked but they didn't reply back.



Edited 1 time(s). Last edit at 2015-11-14 23:01 by shadooby.

Just finished watching it was fun. The highlights were I can almost hear you sigh and Harlem Shuffle. I also loved the flamenco intro to Paint It Black. My favourite of series remains Hampton, just sheer joy. Mick had beautiful and graceful arms like a ballet dancer another highlight of Tokyo 90s.

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midnrambler
Now, did anybody already receive correct discs?

Not, yet.

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shadooby
This is the reply back on Facebook from Thursday after sending them my receipt and address:

"Thanks for your message. That has been sorted.

All the best
The Eagle Team"

Not real sure exactly what that means...I asked but they didn't reply back.

I think they got too many requests by now. Thus the answers became shorter and shorter.

A few days before xmas 1990 I bought the Swinging Pig version of the Atlantic City 1989 3 LP set.
The concert from December 19 became immediately one of my all time favorite recorded Rolling Stones concerts. For a long time I thought Atlantic City 89 cannot be topped or another concert can even get close in quality. A couple of years ago I downloaded the mp3-version of the Tokyo Dome 1990 concert. I liked it, but it always was second best to AC 89. But then a couple of days ago I bought the CD/DVD version, listened to it in my car and then on my stereo at home with headphones and it nearly blew my mind. To my ears the CD-version sounds so much better than the download version (which I transformed from mp3 to real audio). It sounds warmer and more transparent and watching the dvd is a lot of fun, too.
I hope you have as much fun as I have ;-)

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RockingLonestar
A few days before xmas 1990 I bought the Swinging Pig version of the Atlantic City 1989 3 LP set.
The concert from December 19 became immediately one of my all time favorite recorded Rolling Stones concerts. For a long time I thought Atlantic City 89 cannot be topped or another concert can even get close in quality. A couple of years ago I downloaded the mp3-version of the Tokyo Dome 1990 concert. I liked it, but it always was second best to AC 89. But then a couple of days ago I bought the CD/DVD version, listened to it in my car and then on my stereo at home with headphones and it nearly blew my mind. To my ears the CD-version sounds so much better than the download version (which I transformed from mp3 to real audio). It sounds warmer and more transparent and watching the dvd is a lot of fun, too.
I hope you have as much fun as I have ;-)

Good sales job! My interest is piqued!

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RockingLonestar
A few days before xmas 1990 I bought the Swinging Pig version of the Atlantic City 1989 3 LP set.
The concert from December 19 became immediately one of my all time favorite recorded Rolling Stones concerts. For a long time I thought Atlantic City 89 cannot be topped or another concert can even get close in quality. A couple of years ago I downloaded the mp3-version of the Tokyo Dome 1990 concert. I liked it, but it always was second best to AC 89. But then a couple of days ago I bought the CD/DVD version, listened to it in my car and then on my stereo at home with headphones and it nearly blew my mind. To my ears the CD-version sounds so much better than the download version (which I transformed from mp3 to real audio). It sounds warmer and more transparent and watching the dvd is a lot of fun, too.
I hope you have as much fun as I have ;-)

Agreed. sure like the Tokyo cd/dvd release. Great sound, eventhough the guitars are mixed on my version. Keef left, Ronnie to rhe right side. does not matter to me though.
Jeroen

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Edited 1 time(s). Last edit at 2015-11-25 16:36 by midnrambler.

Leeds '82 comes out this week, correct??

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midnrambler

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ironbelly

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shadooby
This is the reply back on Facebook from Thursday after sending them my receipt and address:

"Thanks for your message. That has been sorted.

All the best
The Eagle Team"

Not real sure exactly what that means...I asked but they didn't reply back.

I think they got too many requests by now. Thus the answers became shorter and shorter.

Yes, obviously. Meanwhile they do not even answer at all...

They did not answer (or react) to my e-mail to their web site. But were relatively quick when I wrote them on facebook (I believe the delay was about 1 day or so). They asked for proof of purchase and after I sent them a copy of the invoice the answer was - we'll ship you replacement tomorrow. Well, this is about a week since the end of the conversation. If they really ship the replacement it should come in a few days (the average time for parcel from the UK is 10 days for my case).

The substitution discs arrived today !

They're OK !

Thank you Eagle Rock !



Edited 1 time(s). Last edit at 2015-11-16 22:41 by 999.

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999
The substitution discs arrived today !

They're OK !

Thank you Eagle Rock !

Just out of curiosity. Did they sent just 2CD for replacement or the whole box?

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ironbelly
Just out of curiosity. Did they sent just 2CD for replacement or the whole box?

Just 2CDs in a plastic slipcase.

Just out of curiosity I watched some of the Stones 1990 Tokyo concert on youtube. This was 25 years ago after all and maybe, I thought, they were not as bad as I remembered them then. But after watching some of this show, I must say they were worse than I had remembered.

Just for the heck of it I then watched some 72 footage from MSG. No comparison. The Stones were a truly great band in 1972. 18 years later they were a joke, a parody of themselves.

And let me guess tornfrayed every tour has gotten worse blah blah blah. I for one enjoy all the eras of the band. The rebellious reckless loose early to mid eras to the latter day tight sounding shows. I really enjoyed Tokyo as well as the 4 shows I saw on that tour.

I watched this with some trepidation, but so far I've been pleasantly surprised. Harlem Shuffle didn't quite have the bounce of the single, but it was still damn good to hear live. Ruby Tuesday? Come on, what's not to like? I don't care for the studio Rock and A Hard Place, but here it comes off as a great production, like Out of Control was on the '99 tour. And I haven't even got to the Paint It Black/2000 Light Years part. It was extremely special to get 2000 Lights Years From Home in concert.

Each tour has its specialness to it. 1975 was funky/sleazy. '78 was punk. Hampton '81 was just a special night. I'm not fond of the post Wyman era, and it's pretty flat since 2005, but No Security stands out as the last GREAT Stones tour.

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masseywinos
And let me guess tornfrayed every tour has gotten worse blah blah blah. I for one enjoy all the eras of the band. The rebellious reckless loose early to mid eras to the latter day tight sounding shows. I really enjoyed Tokyo as well as the 4 shows I saw on that tour.

I agree there is generally something to like about every era Stones shows but I must admit this is the first time I've heard them described as tight.

My Xmas wish: [www.bontonland.cz]

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tornnfrayed
Just out of curiosity I watched some of the Stones 1990 Tokyo concert on youtube. This was 25 years ago after all and maybe, I thought, they were not as bad as I remembered them then. But after watching some of this show, I must say they were worse than I had remembered.

Just for the heck of it I then watched some 72 footage from MSG. No comparison. The Stones were a truly great band in 1972. 18 years later they were a joke, a parody of themselves.

Some comments on this thread are really a joke, a parody of themselves.

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Edited 1 time(s). Last edit at 2015-11-25 16:36 by midnrambler.

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midnrambler
Now, did anybody already receive correct discs?

Yes - I do have the same problem. weird to have it switched.

Got my replacement discs today.


"As we say in England, it can get a bit trainspottery"

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Naturalust

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masseywinos
And let me guess tornfrayed every tour has gotten worse blah blah blah. I for one enjoy all the eras of the band. The rebellious reckless loose early to mid eras to the latter day tight sounding shows. I really enjoyed Tokyo as well as the 4 shows I saw on that tour.

I agree there is generally something to like about every era Stones shows but I must admit this is the first time I've heard them described as tight.

Toight as opposed to loose.

Question for the vinyl release buyers. Are the channels reversed in this version too?